What are Military Veterans Pensions?

The Minister of Defense and Military Veterans has under section 24(1) of the Military Veterans Act, 2011 (Act No. 18 of 2011), made the regulations in the Schedule. Military Veterans submitted a Memorandum of demands to the Presidency. One of the key demands was the urgent implementation of the outstanding Military Veterans Pension benefit.

It is now with great pleasure to announce that the Government Pension Administration Agency (GPAA) has been appointed by the Department of Military Veterans (DMV) as the administrator for the Military Veterans Pension. GPAA will effectively accept application forms from the April 26, 2023 by the Military Veterans whom are legible for the Military Veterans Pension Fund.
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What are unclaimed benefits?

Unclaimed benefits are benefits where the reason for the member’s leaving (or exiting) the Fund and his or her last day of service are both known, but the benefit is not paid to the member or beneficiary within 24 months of the last day of service – in line with the rules of the Fund.
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Welcome to the Government Pensions Administration Agency (GPAA) website, where all pension-related information can be found for current and former government employees and their beneficiaries.

The GPAA is a government component, reporting to the Minister of Finance and administering funds and schemes on behalf of the Government Employees Pension Fund (GEPF), the largest pension fund in Africa, and National Treasury. It thus administers the pension affairs of approximately 1,7 million government employees and pensioners, as well as the affairs of their spouses and dependants.
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PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000 (“PAIA”)

The PAIA Manual provide an outline of the type of records and personal information the GPAA holds and explains how to submit requests for access to these records in terms of the Promotion of Access to Information Act 2 of 2000 ("PAIA").
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PROTECTION OF PERSONAL INFORMATION ACT 14 OF 2013

At the GPAA, we ensure that you have the right to know and control how your personal information is collected, processed, and used more information is provided In the Privacy Policy.
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COMPLAINTS PROCEDURE

If you wish to submit complaint relating to Protection of Personal Information Act 14 of 2013 use the procedure stated below.
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Welcome to the Government Pensions Administration Agency (GPAA) website, where all pension-related information can be found for current and former government employees and their beneficiaries.

The GPAA is a government component, reporting to the Minister of Finance and administering funds and schemes on behalf of the Government Employees Pension Fund (GEPF), the largest pension fund in Africa, and National Treasury. It thus administers the pension affairs of approximately 1,7 million government employees and pensioners, as well as the affairs of their spouses and dependants.
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NOTIFICATION OF SECURITY COMPROMISE AS PER SECTION 22 OF THE PROTECTION OF PERSONAL INFORMATION ACT, 4 OF 2013 (“POPIA”)

It is hereby notified that on 16 February 2024 the GPAA noted a security breach and the compromise of personal information held on the GPAA systems and records in the Windows environment of its ICT systems.

Our ICT technicians were immediately alerted due to extensive data protection systems in place. All GPAA systems were shut down immediately to mitigate any possible damage and/or further security breaches. Through the diligent efforts of our ICT and Information Security teams, the breach which compromise certain information was isolated and curtailed. The extent of the exposure is still unknown and under investigation.

The GPAA recognises the importance of the availability of our systems and the safeguarding of information that is not in the public domain and is actively working to ensure no unauthorised access to GPAA systems.

We apologise for any inconvenience caused and assure you that every reasonable step is taken to ensure that all GPAA systems and platforms are safe and protected from unauthorised and/or unlawful access.

NOTICE: 22 March 2024

NOTICE TO MEMBERS, PENSIONERS AND BENEFICIARIES

Kindly note that the GEPF Self-Service App is down. We are currently working to restore the application back to functionality. Alternatively, members are encouraged to visit their nearest branch, email us on enquiries@gepf.co.za or contact the call centre on 0800 117 669. We apologise for the inconvenience caused.

Who We Are

The Government Pensions Administration Agency (GPAA) administers pensions on behalf of its primary clients, the Government Employees Pension Fund (GEPF) and National Treasury.

Our Services

The GPAA ensures effective, transparent, accountable and coherent governance of the pension funds it administers on behalf of GEPF and National Treasury.

Strategic Overview

The GPAA seeks to be the leading and preferred fund benefits administrator by effectively and efficiently administering fund benefits on behalf of our clients and stakeholders.

News & Events

The GPAA ensures that all stakeholders are informed of the latest developments related to pensions and fund administration

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